FULLY MANAGED IT SUPPORT
We provide fully managed IT services and catered IT packages to suit your needs. We specialise in servicing the small to medium sized businesses, from first line support to application development.
Keybridge IT Solutions offer a range of services aimed at improving the reliability, resilience and efficiency of your IT. Let us take the worry away and act like your In House IT Solution. We have a skilled team dedicated to servicing your IT requirements, with efficiency, cost and integration at the forefront of our decisions. This in conjunction with our market leading partners makes us the right choice for your business'needs - after all your success is our success.
We provide a range of Support Packages, each differing in inclusive services, such as;
pro-active monitoring and maintenance, managed anti-virus, web protection and on site visits and call out engineers
To make the choice more straightforward, the most popular Support Package, and which most our clients have, is the Gold Support Package including a wide range of services. We also offer full 24/7 support in the form of the Platinum support package. Keybridge are also specialists in managing and migrating to Office 365 and a number of other cloud based systems, please get in touch for more information.
Please see below some of the packages we offer;
Service Costs & Inclusions
Start Up Company
Suitable for 3 or less users
Suitable for home or remote users
Domain & Email Included
Limited Support
from £15.00
Silver Support
Suitable for under 10 users
Some site visits included
Remote and Telephone Support during work hours
SLA
from £25.00
Gold Support
Suited for SMEs
Site Visits included
Remote and on site support
SLA
Liason with Third Party suppliers
from £ 30.00
Platinum Support
Suited to SMEs
Site Visits included
Remote and on site support
Premium SLA
24/7 support available
from £ 45.00
Consultancy
Fixed Prices
Project Management
Dedicated Account Manager
Outsource your IT
Call for more details
Our standard hourly rate for Business IT Support is provided at £89 per hour. We charge minimum £500 per day depending upon the type of engineer dispatched and if you are not within contract. Please note we do not charge for site visits with our Gold and Platinum support packages.
Evening/Weekend/Holiday IT Support is provided at £75 per hour. We charge the same for access to our experts, either over the phone or in person.
We offer a free consultation to qualifying businesses. If you would like to learn more about the state of your IT infrastructure, or would like to arrange a meeting to improve things, please call us today on 0845 009 0150 or email us here .
For any more information about service inclusions please click here